Show Side Menu
Login to SystmOnline
Friends & Family Test
Southend East PCN
Domestic Abuse
Follow Us On Facebook
Southend University Hospital
Call 111 - When it is less urgent than 999


The NHS is committed to the delivery of a first class confidential service. This means ensuring that all patients information is processed fairly, lawfully and as transparently as possible so that the public:

  • understand the reasons for processing personal information;
  • give their consent for the disclosure and use of their personal information;
  • gain trust in the way the NHS handles information and;
  • understand their rights to access information held about them.

Patients entrust us with, or allow us to gather, sensitive information relating to their health and other matters as part of their seeking treatment.

They do so in confidence and they have the legitimate expectation that staff will respect their privacy and act appropriately. We keep all patients paper and electronic records confidential.

Information that can identify individual patients must not be used or disclosed for purposes other than healthcare without the individual's explicit consent, some other legal basis, or where there is a robust public interest or legal justification to do so. In contrast, anonymised information is not confidential and may be used with relatively few constraints.

All data is covered by the General Data Protection Regulation 2018 of which this practice is registered under.

My Care Records

My medical history was quickly accessed thanks to my care records.,19R2,KU6P8,4N91,1

Data Collection and Sharing Data


National Diabetes Audit

The Fair Processing of NHS Data

For more information please see:

Sharing your records

Information about you is used in a number of ways by the NHS and social care services to support your personal care and to improve health and social care services for everyone.

NHS Digital is the national NHS organisation with a legal responsibility to collect data as people make use of NHS and social care services.

The data is used locally and nationally to help with planning, managing your care, supporting research into new treatments, identifying trends and issues and so forth, and is used to try to make services better for all.

You can, however, choose not to have information about you shared or used for any purpose beyond providing your own treatment or care.

Privacy Notices

Click here for our privacy notices.

Subject Access Request

Click here for more information.

How we use your medical records

Important information for patients

  • This practice handles medical records in-line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.
  • In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
  • We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  • You have the right to be given a copy of your medical record.
  • You have the right to object to your medical records being shared with those who provide you with care.
  • You have the right to object to your information being used for medical research and to plan health services.
  • You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.
  • For more information ask at reception for a leaflet OR visit our privacy notices page or ask for paper copies of our policies.
Local Services, Let