Appointments

For real life-threatening emergencies such as those below – RING 999

• Chest pain (suspected heart attack)
• Suspected stroke
• Suspected meningitis
• Anaphylactic shock (severe allergy)
• Heavy bleeding or deep lacerations
• Fluctuating levels of consciousness or completely unconscious
• Difficulty breathing or stopped breathing with a change in colour
• New seizure, fit or uncontrollable shaking

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

• A fever and lethargic (drowsy) child
• A feverish and floppy (unresponsive) infant
• Difficulty breathing
• Sudden, severe abdominal pain
• Accidental or intentional overdose of medication
• Trauma (including falls) and possible broken bones or road traffic accident.

Your appointment at the Practice

• To make any GP appointment please click on the link above. We operate a total triage model, that means every request for a GP appointment is triaged by our GP team.
• Our reception staff are not able to book an appointment with a GP directly.
• To make an appointment with a nurse or pharmacist, telephone the surgery on 01702 468443, Monday to Friday between 08:00 – 18:30
• Please make one appointment for each member of the family who needs to be seen
• An emergency appointment is not for ongoing problems but for acute onset of a new problem
• We try to keep to time but please be patient if someone before you takes longer than planned
• Appointments are normally ten minute slots, so if you have a complicated problem, or more than one problem, please ask for a longer appointment
• We always try to offer you an appointment on the day you request, but this may not always be possible
• It is Practice Policy to allow patients to choose whichever Doctor they wish to attend in the Practice.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a SMS message that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp