Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 01702 468443
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
Central Surgery - Southchurch Boulevard
Search
Show Main Menu
  • Home
  • Appointments
  • Prescriptions
    • Prescriptions
    • Electronic Prescription Service
  • Services
    • Clinics & Services
    • Change Details
    • Community Services
    • COVID-19 & Flu
    • Fit notes & Sick notes
    • Join The Surgery
    • my mhealth
    • Non-NHS Services
    • Online Services
    • Proxy Access
    • Social Prescriber Link Worker
    • Test Results
  • Surgery Information
    • Care Quality Commission
    • Complaints Procedure
    • Follow Us On Facebook
    • Friends & Family Test
    • News
    • Newsletters
    • Our Team
    • Patient Participation Group
    • Patient Survey Reports
    • Policies
    • Practice Performance
    • Southend East PCN
    • Suggestions
    • Times & Out Of Hours
  • Health Information & Support
    • Find your NHS number
    • Health A to Z
    • Health Information
    • Live Well
    • Medicines A to Z
    • NHS 111 Online
    • NHS Waste Campaign
    • National Diabetes Audit
    • Self Care
  • Contact
    • Contact Details
    • Contact us online (Anima)

Friends & Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Since its launch in 2013, more than 10 million pieces of patient feedback have been submitted. The FFT has been rolled out across most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, patient transport and more.

FFT resources and guidance

If you have any queries about the FFT, contact NHS England via email. You can also watch the FFT animations on YouTube: FFT animation: British Sign Language version or FFT animation: mental health care services version.

Friends and Family Test
Thinking about your GP practice, overall, how was your experience of our service?
Comments

Privacy Protection

We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Residential/
Nursing Care
Physio
Advertise Your
Business Here

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Social

  • Facebook

Contact

Central Surgery

27 Southchurch Boulevard, Southend-on-Sea, Essex, SS2 4UB

  • 01702 468443
  • admin.mailboxf81086@nhs.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services
Residential/
Nursing Care
Physio
Advertise Your
Business Here