Due to the Coronavirus (COVID-19) outbreak we are taking different steps in the way we work:
First if you have symptoms of the virus, please self-isolate for 7 days if you live alone, anyone living with someone with symptoms of the virus need to self-isolate for 14 days.
DO NOT ATTEND THE SURGERY. Visit NHS 111 online
Appointments with the doctor:
Until further notice we are replacing face to face doctors’ appointments with telephone consultations. The doctor will call you in response to your appointment request.
You can book your telephone consultation with a doctor via the online service, please download the new NHS App or book via your existing online service. visit www.central-surgery.co.uk for more information.
Please do not attend the surgery unless a doctor or a nurse has advised that you need to be seen.
Appointment with the nurse:
You may need to come in for various reason: The nurse will call you to discuss if you need to come in. Wait for her call please.
When you need to collect your prescription:
If you are waiting for a prescription and you have not nominated a pharmacy yet, it is time that you do so you don't need to collect your prescription token form us. Go straight to the pharmacy. Until you have nominated the pharmacy, you can give them your NHS number which is on your repeat slip or on your home screen of your online service. The pharmacy will be able to download your prescription and dispense it.
When you need to request your prescription:
Please try to request your prescription online preferably or by email, do not attend the surgery. Phone us if you are experiencing problems requesting online.
DO NOT ATTEND THE SURGERY IF YOU HAVE SYMPTOMS OF CORONAVIRUS ( COUGH AND/OR TEMPERATURE OF 37.8 DEGREEs OR ABOVE AND/OR CHANGE OF SMELL AND/OR TASTE).
Visit NHS 111 online
If you need to speak to a doctor with regards to other symptoms, please book a telephone consultation.
Please visit website below for more information how to keep safe.
https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection
Thank you for your co-operation.
From The doctors, Nurses and Admin Team at Central Surgery Southchurch.
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